Support
Free support
Email only support is available via the Enterprise edition support email
address enterprise-support (AT) baruwa.com
.
A mailing list also exists where you can discuss Enterprise edition related issues as well as ask for help and advise from fellow subscribers. The developers subscribe to and actively monitor this list.
Paid for support
Paid for support and consultancy services are available. All hands on or On device support which includes troubleshooting, investigation and resolution is only provided under paid for support.
Prepayment of an initial support fee is required before any hands on support tasks are carried out.
To request for paid support or to obtain our rate card, please email
enterprise (AT) baruwa.com
.